Kristal's Paws and Cuddles, LTD has compiled the following list of the most frequently asked questions for our pet sitting and dog walking services. If your questions are not answered here, please feel to contact our knowledgeable staff.
 

Why should I choose Kristal's Paws & Cuddles, LTD or KPAC?
When you hire Kristal's Paws and Cuddles, Ltd. you're not only hiring a dependable and trustworthy pet sitter with flexible scheduling, you're also hiring a licensed company that is insured, Pet CPR & First Aid Trained and Certified for the safety of your pets and your home. Kristal is very loving, dependable and trustworthy, and she will take the best care of your pets in the comfort of your own home. Kristal will follow their normal routine, including their diet and exercise schedule. Most importantly, your pet is guaranteed to receive a lot of love and personal attention while you're away.

Where is Kristal's Paws and Cuddles located and what areas do they cover?
Great question! Kristal's Paws & Cuddles, or KPAC, is located in Mebane, NC. Our service areas include: Mebane, Efland, Graham, Gibsonville, Swepsonville, Whitsett, Burlington, Hillsborough, Durham, Carrboro, and Chapel Hill.
 
What vaccinations should my pets have?
All dogs MUST be currently licensed and up to date on their rabies vaccine. The only exceptions are puppies still undergoing their puppy shot routine. Cats should be vaccinated but it is not a requirement.
 
What kind of animals do you care for?
Kristal's Paws & Cuddles provides tender love and care for almost any animal, as long as they don't pose a threat to Kristal and her staff’s safety and well-being. Kristal's Paw & Cuddles will not care for any animals that have a history of biting, aggression, fighting or attacking other animals or people.  If you are not completely sure that your dog will allow a pet sitter into your home while you are NOT there, then we cannot accept the pet sitting assignment. Entering your home when you are away is a condition of our pet sitting service; attempting to care for a potentially aggressive dog puts the pet sitter at risk and does not allow us to fulfill our promise to you to care for your pets and home. If you did not realize that your dog would be aggressive (growl bearing teeth, nip at pet sitter’s hand while attempting to put on leash, etc.), and we have already begun pet sitting, then we will do our best to finish our assignment as agreed. If we are unable to provide normal pet sitting duties due to your pet’s aggressiveness (walk your dog, get him or her outside to go potty), then regular fees will apply.Further, you may be responsible for your pet sitter’s medical fees should your dog bite or otherwise injure the sitter.

Does Kristal’s Paws and Cuddles board pets at their home?
KPAC does not board pets in their home. However, we provide daily visits for your pets or we can stay overnight as well. KPAC will gladly customize a schedule to fit the needs of your pet. We've found that pets are much happier in the comfort of their own home. 

What do you do during your visits?
KPAC's pet-sitting visits include: Feeding your pets per your instructions, fresh water, dogs walked or backyard playtime, litter box cleaned, medication given if needed (AT NO ADDITIONAL CHARGE). We will also make sure your mail and newspaper brought in, plants watered, lights on and off, trash taken out, and PLENTY OF TLC!
 
I’d like to know a little bit more about the Overnight Pet-Sitting Services.
Overnight visits are provided to give you peace of mind of knowing that your home is being looked after as well as your pets. Knowing that everyone's travel times vary, KPAC's will work with your schedule. So, if you don't need anyone to arrive at your home until 2pm, then that's the time we will schedule. If your pets are used to sleeping in your bed with you, KPAC is happy to have them sleep in the bed with us too!
 
What exactly is the Bed & Breakfast Package?
The Bed & Breakfast Package is a great alternative to overnight visits.  If your pet doesn’t need anyone to stay with them overnight, KPAC will make arrangements to stop by each morning & evening to feed your pets breakfast and dinner, and take them for a walk during both visits.  
 
Will you let me know how my pet is doing while I'm away?
You better believe it! KPAC sends text messages, pictures and/or videos during her visits so you'll know just how well your pets are being taken care of while you're away. 
 
What do you do in case of an emergency?
During our Meet and Greet, we will discuss the preferences you have for your home and pet. If an emergency occurs with your pet we would like for you to instruct us on how to handle the situation before making a trip to the Vet. Emergency contact information and specific instructions will be collected before  pet- sitting services take place. 
 
What forms of payment does KPAC accept?
KPAC accepts: Cash, Cash App, Venmo, Checks or Zelle for payment.